We know that you don’t like it when your order gets cancelled! And we feel even worse about it.
But sometimes Sellers are NOT able to fulfill order. Occasionally this happens only when:
Once we receive your returned product, we will do a quick quality check of the product at our hub and as and when the product passes the quality check we will credit the amount you paid for the products to your COUTLOOT CREDITS or the original mode of payment (Net Banking, Debit or Credit card).
If the picked up product does not pass the quality check, we shall donate the product to an NGO and no refunds will be processed for the same. We will initiate the refund within 7 business days of approval.
Coutloot is not responsible for any delay which may occur due to the functioning of third party entities such as Banks etc.