Terms & Conditions

OVERVIEW

This website is operated by Coutloot. Throughout the site, the terms “we”, “us” and “our” refer to Coutloot. Coutloot offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. The rejected products could be sent back to you at an operational cost per product. If you do not want them to be returned. We will Donate them to our NGO Partner: The Candle Project. The cost is pre-decided by our third party delivery partners, it's an operational cost that they charge. For more details, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Coutloot, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Coutloot and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Mumbai Mumbai Maharashtra IN 400067.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hi@coutloot.com.

SECTION 21 - DEALS

While placing an order, if the user is using a discount coupon/deal he can not use Coutloot Credits on the same order however Wallet Money can be used.

SECTION 22 - QUALITY

1. The authentication and fool proof legitimacy of any product bought on COUTLOOT (Website+App) is at the discretion of the seller, CoutLoot does not take any liability if the product is misrepresented by the seller. CoutLoot only provide guarantee of the quality of the product. CoutLoot works with Authenticate First to provide original authentication certification from the maker of the product which can be provided within 30 days at an additional cost, if Authenticate First agrees to do the same.

2. The products sellers send to Coutloot for selling via VIP Service,if found to be stained/damaged/fake a penalty fine will be charged. This cost depends on the no. of items we are sending back and the city we are dleivering too set by our third party l;ogistic partners.Before Sending any product you agree that you are selling High Quality Products.

SECTION 23 - RETURNS

Coutloot does not Accept RETURN/REFUND of Accessories,Make-up/Beauty,Mobile Cover,Sunglasses,Jewellery on Orders. This is mandated under our Terms & Condition.

SECTION 24 - PAYMENT

All payments via Coutloot to users will be processed within 5 working days of the request for cashouts/returns/refunds and any other payment request.

SECTION 25 - SERVICE FEE

1.All Sellers will be charged 15% commission + RS 35 for DO IT YOURSELF SERVICE as service fee.

2.All Sellers will be charged 30% commission for VIP SERVICE as service fee.

SECTION 26 - CHAT MESSAGING

All Sellers/Buyers disclosing any personal information like their phone numbers, address, email id , social profile links, ecommerce links, restricted censored images will be blocked from chatting with any seller or buyer on the platform This comes under our company policy and is on our discretion.

SECTION 27 - Returns and Refunds

In case of returns and refunds, the logistic charge of Rs.80 would not be refunded in any circumstances.


Legal (Tickets Related)

Buyer Aggrement

1. OVERVIEW 1.1 Introduction. This document, as amended from time to time in accordance with its terms, ( “Agreement”) sets out the terms and conditions under which Coutloot (referred to as “Coutloot”, “Us” or "We" where applicable) provides ticket buyers ("you", "You", “Your” or "Buyer") the opportunity to purchase tickets listed on the Coutloot website at www.Coutloot.com (the "Website") from third party sellers (“Seller” or “Sellers”). By using the Website and purchasing tickets over the Website You expressly agree to be bound by the terms and conditions of the Agreement.

We strongly recommend that You read and understand the Agreement and, in any event, by continuing to use the Website and buy tickets via the Website You will be bound by the terms and conditions of the Agreement.

1.2 Modification. If We decide to amend, alter or otherwise change the terms of the Agreement, We will notify You by posting the revised version of the Agreement on the Website and emailing You at Your registered email address. The revised Agreement will automatically take effect on being posted on the Website and will replace the terms of any previous versions of the Agreement for all new ticket orders initiated on or after the date it is posted. Your continued use of the Website will constitute Your acceptance of the revised Agreement. If you do not agree with the terms of any revised version of the Agreement, please do not continue to use the Website.

Coutloot is not a box office or event promoter. Coutloot, through the Website, facilitates an open market place through which tickets may be purchased or sold by Buyers and Sellers. We do not take ownership of any tickets listed by Sellers or purchased by You and We are not a party to any contracts that may arise outside of the Agreement between You and any Seller when tickets are sold and purchased via the Website. Prior to placing any order for tickets, You should carefully consider the legal rights and obligations that may arise outside of the Agreement between You and a Seller from the purchase of the relevant tickets and, if in doubt, you should seek further legal advice in respect of these rights and obligations.

2. BECOMING A BUYER

2.1 Requirements. To become a Buyer and be entitled to purchase tickets via the Website, you must create a personal account via the Website. To create a personal account, You will need to provide details such as Your real name and contact telephone number that We approve and accept. Coutloot has absolute discretion to decide if you qualify (or continue to be qualified) as a Buyer. You are responsible for ensuring that the details You provide Us with remain valid and up to date. If the details You have provided to Us are no longer valid or up to date, Coutloot may suspend Your account, or terminate the Agreement, in accordance with section 7 (Term, Termination and Suspension) of the Agreement.

2.2 Registered email address and password. To create and access Your personal account on the Website and use the services on the Website, You will need to provide a valid email address and password. You are solely responsible for maintaining the security of Your registered email address and password and for all activity that occurs on Your personal account under Your registered email address and password.

3. PURCHASING TICKETS

3.1 Selecting tickets. As a Buyer, You review the tickets listed on the Website and, when You find a ticket that You want at a price You want to pay, You click to subscribe to that ticket & eventually buy that ticket once the seller approves your request. You should carefully read the full listing details for each ticket before clicking to subscribing to the ticket, including (without limitation) section and row details and any restrictions or qualifications such as restricted view, family section, age restrictions, no alcohol permitted or concession. Please ensure that You have read the full listing details and are happy with Your ticket selection prior to confirming Your subscription as, once approved by seller, You must proceed with the purchase of that ticket in accordance with the Agreement and You will likely be contractually bound, as between You and the Seller, to purchase that ticket.

As Coutloot provides an open market place for the sale and purchase of tickets, there are many different types of Sellers listing tickets on the Website. For the avoidance of doubt, tickets are not sold by Coutloot on the Website, they are sold by third parties.

3.2 Pricing Ticket market prices might vary based on the type of the ticket or based on the pricing set by the venue or theatre owner. But the sellers are required to post the ticket at its original price. Strictly NO surge pricing. If you find any such ticket posted by a seller, please report to us & we'll ban the seller. While We try to ensure the accuracy of all prices listed on the Website, sometimes technical errors may occur. In such an event, You are requested not to subscribe to that ticket. We won't be responsible for any disputes with the pricing.

Unless otherwise required by law, Coutloot has no liability to You in respect of changes to an event and/or tickets or rescheduled events, including (without limitation) any liability to refund the price of the applicable ticket (or any delivery fees). In the event that Coutloot does contact You in respect of changes to an event and/or tickets or rescheduled events, then You must cooperate with Coutloot and (through Coutloot) the Seller in respect of those changes or that rescheduling.

4. LIABILITY AND INDEMNIFICATION

Nothing in this section 5 is in anyway intended to exclude or limit, or excludes or limits, any liability that the Agreement expressly provides Coutloot has to You or any liability that cannot otherwise be excluded or limited under any law.

4.1 Release. Coutloot, through the Website, facilitates an open market place for the sale and purchase of tickets. Coutloot is not a party to any contract that may arise outside of the Agreement between You and any Seller when tickets are sold and purchased via the Website. To the fullest extent permitted by law, Coutloot has no liability to You in connection with any contract between You and a Seller and You release Us from any liability We may have to You in respect of any expenses, costs, losses, damages, claims or demands that You may incur or suffer in connection with any contract between You and a Seller.

4.2 Liability. To the fullest extent permitted by law, Coutloot shall in no circumstances be liable to You for any indirect or consequential losses or any loss of enjoyment or opportunity arising out of Your use of the Website, including (without limitation) from Your purchase of tickets or any failure to purchase tickets.

4.3 Event Loss. For the avoidance of doubt, Coutloot does not stage, and is not responsible for the staging of, the events for which You may purchase tickets on the Website. To the fullest extent permitted by law, We disclaim all liability connected with the staging of events for which You have purchased tickets from the Website and for any death or personal injury suffered by You, or any person to whom You provide a ticket purchased from the Website, arising out of attendance at, or travel to, any event unless caused by our negligence. Neither shall We be liable for any loss or damage sustained to Your property or belongings (or those of any person to whom You provide a ticket purchased from the Website).

4.4 Force Majeure. To the fullest extent permitted by law, We will not be liable for any loss or damage suffered by You arising out of circumstances that are beyond our control including but not limited to any act of God, natural disaster, act of terrorism or other force majeure event.

5. WARRANTIES

5.1 True information. You represent and warrant to Us that the information You submit to Us in creating and updating Your personal account and in making an order for tickets on the Website is true, accurate and complete. You agree not to use false names or addresses, or any other false information, in using the Website.

5.2 Legal Compliance. You represent and warrant to Us that, during any interaction with the Website, you will comply with all applicable local, state, national and international laws. You also represent and warrant to Us that you are 18 or over and therefore able to enter into legally binding contracts.

6. SUSPENSION

Without limitation to its other rights under the Agreement or otherwise at law, Coutloot may suspend Your account for one calendar month or such longer term as determined by Coutloot in its sole discretion, if You breach any of the terms of the Agreement.

Seller Aggrement

1. OVERVIEW

1.1 Introduction. This document, as amended from time to time in accordance with its terms, ( “Agreement”) sets out the terms and conditions under which Coutloot (referred to as “Coutloot”, “Us” or "We" where applicable) grants ticket sellers ("you", "You", “Your” or "Seller") a licence to list and offer tickets for sale on the Coutloot website at www.Coutloot.com (the "Website") to third party buyers (Buyer or Buyers). By using the Website and listing tickets for sale on the Website, you expressly agree to be bound by the terms and conditions of the Agreement.

We strongly recommend that You read and understand the Agreement and, in any event, by continuing to use the Website and sell tickets via the Website You will be bound by the terms and conditions of the Agreement.

1.2 Modification. If We decide to amend, alter or otherwise change the terms of the Agreement, We will notify you by posting the revised version of the Agreement on the Website and emailing you at Your registered email address. The revised Agreement will automatically take effect on being posted on the Website and will replace the terms of any previous versions of the Agreement for all new ticket listings initiated on or after the date it is posted. Your continued use of the Website will constitute Your acceptance of the revised Agreement. If you do not agree with the terms of any revised version of the Agreement, please do not continue to use the Website.

Coutloot is not a box office or event promoter. Coutloot, through the Website, facilitates an open market place through which tickets may be purchased or sold by Buyers and Sellers. We do not take ownership of any tickets listed by You and We are not a party to any contracts that may arise outside of the Agreement between You and any Buyer when tickets are sold and purchased via the Website. There is no guarantee given by Coutloot (or any other associated company) that Your tickets will sell and, in the event that they do not sell, Coutloot will not be responsible for their purchase. Prior to listing Your tickets, You should carefully consider the legal rights and obligations that may arise outside of the Agreement between You and a Buyer from the sale of Your tickets and, if in doubt, you should seek further legal advice in respect of these rights and obligations.

2. BECOMING A SELLER

2.1 Requirements. To become a Seller and be entitled to sell tickets via the Website, You must create a personal account via the Website. To create a personal account, You will need to provide details such as Your real name & contact telephone number that We approve and accept. There are some account details that are specifically required for Sellers. If You have not previously done so, You will need to provide these specific Seller details before You are able to list tickets on the Website. Coutloot has absolute discretion to decide if you qualify (or continue to be qualified) as a Seller. You are responsible for ensuring that the details You provide Us with remain valid and up to date. If the details You have provided to Us are no longer valid or up to date, Coutloot may suspend Your account, or terminate the Agreement.

2.2 Registered email addresses and passwords. To create and access Your personal account on the Website and use the services on the Website, you will need to provide a valid email address and password. You are solely responsible for maintaining the security of Your registered email address and password and for all activity that occurs on Your personal account under Your registered email address and password.

3. LISTING PROCESS

3.1 Listing Tickets. Sellers may list tickets for sale on the Website. As part of the listing process, You MUST specify the original amount of the ticket and provide a true and correct description of the tickets (including information such as the ticket count, venue, event date, section and row)

3.2 Ticket Description. You agree to describe the tickets You list for sale on the Website in the most honest and non-misleading manner. If a listing is deemed by Coutloot to be dishonest or misleading, then Coutloot reserves the right to terminate the Agreement with You with immediate effect and without prior notice.

3.3 Restricted View or other Restrictions and Qualifications. You are required to provide any additional information which is displayed on the tickets You list on the Website, or of which You are aware, related to restricted view, family section, age restrictions, no alcohol permitted, concessions or any other restriction or qualification on the use of those tickets.

3.4 Accurate Pricing. You accept full responsibility for the price at which You list Your tickets on the Website. No matter what the price or circumstances, You agree to fulfil a Buyer’s order for the amount You have specified You want to be paid for that ticket.

3.5 Taxes. You are responsible for including all taxes, including Goods and Services Tax (GST) and any other taxes required on Your listings, in the amount You specify for each ticket You list on the Website. If in doubt, please seek advice of a tax expert to determine which taxes you are required to collect from Buyers.

3.6 Guaranteed Ticket Fulfilment. If a Buyer accepts Your offer to sell a particular ticket by ordering that ticket, You must supply that ticket to that Buyer in accordance with the Agreement and You will likely be contractually bound, as between You and the Buyer, to supply that ticket. Ticket listings are a representation of actual seat location and other details relevant to the tickets. If You list a ticket for sale on the Website and that exact ticket is not available or is not delivered to the relevant Buyer strictly in accordance with the Agreement, then Coutloot reserves the right to terminate the Agreement with You with immediate effect and without prior notice.

3.7 Indemnity. It is Your responsibility to provide full and accurate details of tickets You list for sale on the Website. Failure to provide full and accurate details (including without limitation seat location details and ticket restrictions) may lead to Coutloot or applicable Buyers suffering loss or damage and You agree to indemnify and hold harmless Coutloot and applicable Buyers from and against all losses, liabilities, damages, fines, expenses and costs arising out of or in connection with Your failure to provide full and accurate details of tickets that You list for sale on the Website.

4. WARRANTIES

Warranties. You warrant to and for the benefit of Coutloot, the following:

(A) Each ticket listed by You is:-

either "on-hand" or already ordered and 100% guaranteed and available for immediate sale at the price listed; not stolen, counterfeit or in any way containing fraudulent, inaccurate or misleading information; not obtained through unauthorised framing of or linking to any website, or unauthorised use of any robot, spider or other automated device or any other illegal or unauthorised activity; not offered for sale in breach of any terms and conditions applicable to that ticket.

(B) In offering a ticket for sale via the Website, You are complying with all applicable laws, regulations and codes of practice including, but not limited to, consumer or other legislation which regulates the activities of secondary ticket agents or which may be applicable to the resale of any ticket within any relevant territory, state or country; and

(C) All information You provide to Coutloot when applying to become a Seller or at any time thereafter is true and accurate in all respects.

5. LIABILITY AND INDEMNIFICATION

Nothing in this section 9 is in anyway intended to exclude or limit, or excludes or limits, any liability that the Agreement expressly provides Coutloot has to You or any liability that cannot otherwise be excluded or limited under any law

5.1 Indemnities. You undertake as a continuing undertaking to indemnify and keep Coutloot fully indemnified against any liability, cost, loss, damage or expense incurred or suffered by Coutloot arising in respect of or as a consequence of a breach of any of the obligations, warranties or representations You provide in the Agreement.

5.2 Release. Coutloot, through the Website, facilitates an open market place for the sale and purchase of tickets. Coutloot is not a party to any contract that may arise outside of the Agreement between You and any Buyer when tickets are sold and purchased via the Website. To the fullest extent permitted by law, Coutloot has no liability to You in connection with any contract between You and a Buyer and You release Us from any liability We may have to You in respect of any expenses, costs, losses, damages, claims or demands that You may incur or suffer in connection with any contract between You and a Buyer.

5.3 Liability. To the fullest extent permitted by law, Coutloot shall in no circumstances be liable to You for any indirect or consequential losses or any loss (whether direct or indirect) of profits, revenue, business, savings, goodwill or reputation arising out of Your use of the Website, including (without limitation) from Your sale of tickets or failure to sell tickets.

5.4 Force Majeure. To the fullest extent permitted by law, We will not be liable for any loss or damage suffered by You arising out of circumstances that are beyond our control including but not limited to any act of God, natural disaster, act of terrorism or other force majeure event.

6. ADDITIONAL INFORMATION

6.1 No Agency. The Seller and Coutloot are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by the Agreement and neither party has any authority to bind the other in any way.

7. PRODUCT UNAVAILABILITY BY SELLER

For all Orders Placed from 1/06/2018 a Penalty Fee of Rs 50 will be charged on each product that the seller is unable to give us, deeming to an unsuccessful order delivery in period of 7 days since the Order has been placed.

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